Coles County Resources

FINANCIAL HELP                         

ASHMORE TOWNSHIP SUPERVISOR Mary Hood 349-8631.  Also 349-8939.

CHARLESTON OPEN DOOR PROGRAM 24 hr DCFS Crisis Line.  Teen Reach. Food, Clothing. Human Trafficking / Slave victims. Toiletries 845 18th St. Charleston IL Tel 549 2987 Brenda Engel

CHARLESTON COALITION FOR PEOPLE IN NEED 345-5099; 990 W. State St. T. W. R. 4:00-5:30 pm and F 9-10:30 am. Charleston Residents Only. Helps with utilities, rent, groceries (if have been to Food Pantry & have run out), gasoline (for Dr’s appts) and prescription medications (excludes pain meds). May apply 4 times per year, once for each assistance offered.

CHARLESTON AREA ERBA – EAST COLES COUNTY EMBARRASS RIVER BASIN AGENCY (ERBA) 345-4840, 825 18th St., Charleston. Executive Office. Monday-Friday 8am-noon & 1-4pm.

CHARLESTON AREA – ILLINOIS DEPARTMENT OF HUMAN SERVICES (PUBLIC AID) 345-2188 or 235-2188, 1550 Douglas St, Charleston, IL  Fax: 345-2190.  Monday-Friday 8:30am-4:30pm.

CHARLESTON SALISBURY CHURCH 345-75-88. 2350 Madison Ave. M-F 8:30 am-4:30pm

CHARLESTON-MATTON SALVATION ARMY 234-3915; 1300 Richmond Ave, Mattoon; Thrift Store: x229.  Financial assistance x226.  Food Pantry Hours: M-F 9am-4:00 pm, first come first serve basis. Serves Coles County Residents. Helps with food, clothing, furniture, rent assistance, and utilities. Emergency assistance with prescription medications (excluding pain meds). All assistance is based upon the needs of the client, not income.

CHARLESTON- ST. VINCENT DE PAUL SOCIETY: Members visit, talk, help, and pray at your house. Tel 348 0188  Ext. 25

CHARLESTON TOWNSHIP 345-4013; M-F 9am-noon 1-4 pm or by appointment. Charleston Residents Only. Not eligible if receiving cash from Public Aid, SSI, or disability from the government.   Helps with rent, utilities, and food.  Eviction & Shutoff Notice needed for them to assist.  Assistance for families in emergency situation once per year. General Assistance is available for single adults (based on income & required job search).  Work program available.  511 Jackson Ave.

COLES COUNTY REGIONAL PLANNING COMMISSION 348-0521 County Court House located at 651 Jackson, Charleston (Room 309).  Monday-Friday 8:30am-4:30pm.  Low Income Housing Rehabilitation Program for a home owner occupied house.

EAST OAKLAND TOWNSHIP SUPERVISOR Julie Both 346-2261(office) or 346-3375 (home).  At office from 8:30am-10am.  515 W. Main St.


HUTTON TOWNSHIP SUPERVISOR Jerry Thomas 345-6945.  Monday-Thursday 7:30am-4pm and Friday till noon.

MATTOON ST. VINCENT DE PAUL SOCIETY  2nd and 4th Saturday of the month 9-11 am at Immaculate Conception Catholic Church’s basement – 320 North 21st St. Mattoon, IL




GREENVIEW APARTMENTS/COLONIAL GARDENS 348-1212.  Low Income Elderly/Disabled Housing.  1540 S. 18th St. Charleston. Hours: Monday-Friday 9am-4pm.

ST HEDWIG HAUS OF HOSPITALITY 217 345-6901 Women and children in need of a home can join this community!

HOMELESS SHELTER INFORMATION 345-4871; 825 18th St. Charleston. Help individuals get into housing. Case management.  Larry: Hours: Monday-Friday 8am-noon and 1pm-4pm.

HOPE OF EAST CENTRAL ILLINOIS 348-5931 Business Office. 24 hour crisis line available: 1-888-345-3990. Free & Confidential Services. Coalition Against Domestic Violence. Counseling, Legal Advocacy, Domestic Violence Emergency Shelter, Support Groups, and Children’s Programs.  P.O. Box 732 Charleston.  Hours: Monday-Friday 8am-4pm.

MATTOON AREA P.A.D.S. 234-PADS, or 217-234-7237 2017. Emergency shelter offered from 7 pm to 7 am.  Emergency Shelter,  Soup Kitchen, Case Management, Day Program. Soup kitchen: Hours of operation: 6:30 am Breakfast, 11am-1 pm lunch, and 7-9 pm dinner. Contact Mike Stopka Broadway, Mattoon.

MEADOWS I & MEADOWS II 345-3554. Marilyn Ferguson-Contact Person. Low Income Housing.

U.S. AGRICULTURAL DEPARTMENT OF RURAL DEVELOPMENT 345-3901. Buying a home and home improvement & repair loans.


KING FOODS MINISTRY Orders will be taken on Tues., and Thurs. 11:00 AM – 1:00 PM at New Mercy Worship Center 301 Richmond Ave E. across from Cross County Mall. For more information call 217-235-6550.

CHARLESTON FOOD PANTRY  Phone: 217 348 3030. 990 W. State St. Contact: Lynn Collins 217-348-3030.  Open on Mon., Wed., and Fri. 1:30 to 4 pm Thr. 5:30- 7pm Groceries, toilet paper, soap, shampoo, toothpaste, laundry soap, etc. Based on need.

ILLINOIS HUNGER COALITION-HUNGER HOTLINE 1-800-359-2163.  Hours: Monday-Friday 9am-5pm.  Help people to apply for food stamps, medical card, Summer meal program. Also helps with case problem management.

SOUP STOP Otterbien Church, 2175 Harrison Ave. Charleston. 345-5843.  Mon-Fri 11 am – 12:30 pm. Free nutritious meal to anyone who is hungry, and a sack lunch to take home.

TRI-COUNTY FOOD PANTRY Ashmore Food Pantry Open 1st & 3rd Saturdays of each month 9-11am 212 North Oakland Road
Ashmore, IL 61912 Serving Ashmore, Kansas, and Westfield

WIC (Women, Infants, and Children) 348-0526; 825 18th St., Charleston or 234-2500; 713 Charleston Ave., Mattoon, IL


AMERICAN RED CROSS 345-5166; after hours disaster 1-800-412-5041.  825 18th St. Charleston.

CCAR INDUSTRIES 348-0127. 1530 Lincoln Ave., Charleston.  Birth-through-two years programs, Developmental Training, Vocational Services, Client and Family Support and Residential Services.  Business Hours are 8am-5pm, Monday-Friday.

CENTRAL EAST ALCOHOLISM & DRUG COUNCIL (CEAD) 348-8108 (24hr number).  Drug and alcohol treatment.  Outpatient hours are from 8am-5pm.  Inpatient office 24 hours a day.

COLES COUNTY PUBLIC HEALTH DEPARTMENT 348-0530  825 18th St., Charleston or 234-2500 a branch in Mattoon offering WIC.  Open Monday-Friday 8:30-4:30.

COLES COUNTY TUBERCULOSIS & TREATMENT (TB) 348-0598.  825 18th St. Charleston. Business hours Monday-Friday 8:30am-4:30pm.  TB testing.

CHOICES PREGNANCY & HEALTH 345-5000; 260 W Locust, Charleston. Can help with pregnancy test, discussion about options, parenting class, childbirth class, and material services (maternity clothing and infant needs up to age one). Conducts an assessment on clients needs. Now offering ultrasound.  Monday-Thursday 10am-4pm.

EAST CENTRAL ILLINOIS BREAST & CERVICAL CANCER PROGRAM  1-800-331-1689 x5; Free Pap Test and Free Mammogram age 35-64. 1000 Healthcenter, Mattoon. Hours: Mon.-Fri. 8am-4:30pm.

FAMILY PLANNING 348-0547; 825 18th St., Charleston.  Hours: 8:30am-4pm Monday-Friday.

ILLINOIS DEPARTMENT OF HUMAN SERVICES (REHABILITATION SERVICES) 235-3154, 129 N 15th, Mattoon. Vocational Rehabilitation, Home Services, Education, Bureau of Blind Services, Services of Persons who are Deaf or Hard of Hearing and Americans with Disabilities Act Assistance.  Monday-Friday 8:30am-5pm.

SEXUAL ASSAULT COUNSELING & INFORMATION SERVICE (SACIS) 348-5033. 24 Hour Hotline 1-888-345-2846. Dedicated to helping survivors of sexual violence and their significant others reclaim their lives. All services are free & confidential. 1505 18th Street, Suite 2 Charleston


ALL KIDS 1-866-255-5437 Healthcare for ALL Illinois Children

BIG BROTHER, BIG SISTER 348-8741; 825 18th St., Charleston. or locally at  Business hours are 9-5 Monday- Friday.

CHILD CARE RESOURCE & REFERRAL 1-800-545-7439 or 581-6698.  1325 Klem Hall on 600 Lincoln Ave (EIU Campus).

ERBA HEAD START  1-888-923-3935 Executive Office; 345-6625 Charleston.

  1. DEPARTMENT OF CHILDREN & FAMILY SERVICES (DCFS) 348-7661. Hours: Monday-Friday 8:30am-5pm.

KID CARE 1-866-468-7543 or 524 7156. Health Insurance for Illinois Children

PROJECT HELP 345-9119 Helping Educate Little People.  Screen children for pre-schools. pre-kindergarten program for children who are at risk of academic failure.

TEEN REACH 217.345.1221 Our Comprehensive Community Based Youth Services program provides 24-hour crisis intervention, emergency shelter and individual and family counseling, and referral and linkage to other assistance agencies. These services are available for youth ages 10-17 in the counties of: Clark, Coles, Cumberland, Douglas, Edgar, Moultrie and Shelby.  845 18th St. Charleston IL Tel 217 549 2987


ADDUS Supportive services can include bathing, dressing, grooming, in addition to assistance with meal preparation, housekeeping, and shopping. You will need to fiis paper work first. 825 18th Phone: (217) 345 5150

CAR REPAIR – NEW LIFE CAR CARE   2716 Shelby Avenue Mattoon, IL 61938-2435 Phone:(217) 273-3161 Dan Craw

CARPENTER’S TABLE 375 N 14th St Charleston, Il 217 348-6085 Sun, Mon, Tue-Closed, Wed 10 a.m.-6 p.m., Thur 10 a.m.-3 p.m., Fri 10 a.m.-6 p.m. Sat 10 a.m.-3 p.m.

CATHOLIC CHARITIES 235-0420; 4217 Dewitt Ave, Mattoon; T-F 9am-4:30pm & Saturday 10am-4:30pm. Prescription Medicine Program (Vicki East, T-Th, 9am-4:30pm). Assistance hours 9am-1pm, offering used clothing, food, and housewares (Basket of New Items for Newborn Babies). Serves Coles, Douglas and Edgar.

CITY HALL BUILDING AND DEVELOPMENT SERVICES  345-2484, 520 Jackson, Charleston. Building inspections. Alex Winklear.  Business hours Monday-Friday, 8am-5pm.

COLES COUNTY COUNCIL ON AGING 11021 E. Co. Rd. 800N Charleston.  217-639-5150.  Fax: 217-639-5199. to enhance quality of life by promoting independence, dignity, self-fulfillment, and health for older adults in Coles County through advocacy, education, and provision of appropriate community-based services.

COMMUNITY THRIFT STORE 348-8362; 119 W State St  Charleston. Open Monday-Saturday 9:30am-5pm.

COUGILL SENIOR APARTMENTS 348-0875.  Affordable Senior Housing for those age 55+.  Business Hours are M-F 8:30am-4:30pm.  500 W. Polk, Charleston.

DIAL-A-RIDE 639-5169 or 1-800-500-5505.  Hours: 6:30am-6:00pm. Reserve one day in advance.

HOME AGAIN HOME FURNISHINGS 830 18th St, Charleston, Il (217) 345-4700 Open daily 10:00 to 5:00 Closed Sun

ILLINOIS EMPLOYMENT TRAINING CENTER (UNEMPLOYMENT OFFICE) 235-2222, 305 Richmond Ave E, Mattoon. Dislocated Worker“CEFS”, Adult Education, Pathways,Center for Business & Industry, Commercial Driver License Training (CDL), Experience Works, and Unemployment.  Monday-Friday 8:30-5pm

KEEP WARM ILLINOIS 1-877-411-WARM. Find out information about state’s Low Income Energy Assistance Program (LIHEAP) and Weatherization programs. Find out status of an existing application 24 hours a day.  Learn about energy conservation.

LAND OF LINCOLN LEGAL ASSISTANCE 1-800-747-5523.  Hours: Mon-Fri from 9am-5pm.

LIFE LINKS 217 238-5700.  Previously called Coles County Mental Health Center.  help in dealing with your problems. LifeLinks makes services for families and individuals simple, convenient and affordable.  750 Broadway Ave. East, Mattoon.  Monday & Wednesday 9-5. Tuesday & Thursday (outpatient) 11am-7pm  Friday 9am-4pm.

LAKE LAND ADULT EDUCATION CENTER  1-800-210-5541 x 3 or 235-0361. Mon.-Fri. From 8am-5pm.  1617 Lake Land Blvd, Mattoon. GED classes, Computer and some business classes, transitional services (workforce or college prep), Food Service Sanitation License. Classes are free. Free Preschool (age 0-5). Day & Evening classes. GED offered online.

OAKLAND AREA SENIOR CENTER 346-3511, 106 W. Main, Oakland. Peace Meals.

PEST CONTROL Crist Termit Solutions –Trusting us with your pest control needs! (217) 543-2890 & 543-3234

U.S. DEPARTMENT OF HEALTH & HUMAN SERVICES (SOCIAL SECURITY) 1-800-772-1213. Effingham 347-7186 at 1207 Network Center Suite 2, Champaign 877-819-2593 at 101 S County Fair Dr.

STANDING STONE COMMUNITY CENTER  Featuring food, clothing and furniture. 201 6th Street Charleston, IL 61920
(217) 549-3378 Monday – Tuesday:Closed Wednesday:10:00 AM – 06:00 PM Thursday:10:00 AM – 03:00 PM Friday:10:00 AM – 06:00 PM Saturday:01:00 PM – 06:00 PM Sunday:Closed